Car Buyers Beware

FIAT/Chrysler, under the guidance of its Logistics Manager, Robert DeCrick, is moving to a new model that uses brokers to contract out new vehicle deliveries. The decision to start using second-rate carhaulers appears to be bad news for cars and new car buyers.

This Dodge Challenger was improperly secured by running straps through the tire rims. This practice puts a tremendous strain on cars’ suspensions and alignment, and does not adequately secure the vehicles. The car in this picture could have damage to its tires, rims and/or axles that would cause steering problems, premature tire wear and lower gas mileage. There could also be damage to the suspension that would compromise the handling and safety of the vehicle. The inexperienced hauler who loaded these vehicles also lowered the ramp holding the Challenger down to the point that it is resting on the roof of the Jeep beneath it. If the Jeep is not already damaged, it will be as soon as this load shifts in any way.

Using alternative carriers isn’t helping dealers any, either. The photos below, taken in October 2009, depict a yard in Maryland where new cars await delivery to dealerships. Normally there are 75-150 Chrysler vehicles in this lot at any one time. After FIAT/Chrysler switched from its longtime professional carrier to an alternative one, its ability to deliver new cars to dealers and their customers slowed considerably. This has led to a major backup - there are now over 900 Chrysler vehicles on this lot, and dealers are complaining that they are no longer getting new cars on time.

Share this story on Facebook! Share

This car was improperly secured and could be damaged.